Product Parts

Pre-Order:
Pre-order items typically have a lead time of 2-4 months. Our customer service will keep you informed of the progress. After the product is sent from the manufacturer to our local store, you can choose to pick up or delivery.

Customization:
We support product customization, including color, logo, and material based on your needs. Custom products take 3-4 months to manufacture. For more details, please contact our customer service team.

Customer Service Availability
Due to the large volume of orders, sometimes there may be delays. Our dedicated customer service team is available 8 hours a day, 5 days a week, to assist you. We are committed to ensuring your satisfaction and will keep you informed throughout the process.

Q: What is the warranty period for GreenLife equipment?
A: GreenLife provides a 1-year warranty on all equipment. For 4-motor massage beds, the warranty period is extended to 2 years.

Q: What does the warranty cover?
A: The warranty covers defects in materials and workmanship under normal usage. During the warranty period, we will repair or replace any defective parts at no additional cost.

Q: What is not covered under the warranty?
A: The warranty does not cover damage caused by misuse, accidents, modifications, or normal wear and tear.