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Experience a new level of skin rejuvenation with the Dr. Pen A20 Microneedling System – a cordless, medical-grade microneedling pen that blends beauty innovation with clinical precision. Designed for professional use, the A20 creates controlled micro-channels in the skin to stimulate collagen production and natural repair, helping improve skin texture and tone. It is indicated for the treatment of facial acne scars in adults 22 and over, making it ideal for tackling stubborn acne scarring and revitalizing the complexion with minimal downtime. Engineered to the highest standards, this device is Health Canada–licensed and manufactured under a certified quality system, ensuring safety and efficacy in every treatment. (Prescription use only – for trained professionals.)
The Dr. Pen A20 features an ergonomic, pen-shaped handpiece that sits comfortably in your hand for precise maneuvering. A simple twist of the depth adjustment ring lets you set the needle depth to target different skin concerns, while the built-in LED display shows speed settings and battery status at a glance. The high-speed motor offers 6 adjustable speed levels (ranging from 6,300 to 7,700 RPM), so you can customize the intensity for each client’s needs. A disposable protective sleeve covers the device during each session to maintain strict hygiene and prevent cross-contamination. With its cordless, rechargeable design and approximately 2-hour battery life, the A20 gives you the freedom to perform treatments without being tethered to an outlet – simply charge it on the base between sessions.
Prescription Use Only (Rx): The Dr. Pen A20 is intended for prescription use only. It should be sold and used only by licensed healthcare professionals (such as dermatologists, physicians, or certified medical aestheticians) who are trained in proper microneedling techniques. Adequate clinical training and experience are required before using this device on patients.
Operating Precautions: Always follow the device instructions and safety guidelines. Use only the provided charger and base to recharge the pen. Do not use the device while it is charging, and keep the power adapter away from water or moisture to avoid electrical shock. Inspect the handpiece and cables before each use – do not operate if the device or cord is damaged. The A20 has been engineered with built-in safety features, but treatments should still be performed in a clean, professional setting with appropriate aseptic techniques.
Single-Use Cartridges & Hygiene: Never reuse or resterilize needle cartridges. Each H14 cartridge is designed for one-time use on a single patient. After each treatment, immediately dispose of the used cartridge in a proper sharps/biohazard container. Use a new sterile cartridge for every session to ensure patient safety and optimal results. The protective sleeves are also single-use – discard the sleeve after each session. Always sanitize your hands and wear gloves when handling the device and cartridges.
Cleaning & Maintenance: After each use, clean the device handpiece by wiping it down with an appropriate medical-grade disinfectant wipe or soft cloth lightly dampened with 70% isopropyl alcohol. (Do not soak or autoclave the device, and take care to prevent liquids from entering the motor or battery compartment.) Allow the device to fully dry before storing. Store the Dr. Pen A20 in a cool, dry place. For any maintenance issues or if the device malfunctions, discontinue use and contact the supplier or manufacturer for service.
Disclaimer: This device is a medical tool and should be used in accordance with its approved indications and instructions. Outcomes can vary based on individual skin condition and proper use of the device. Always obtain a client’s informed consent prior to treatment and ensure they understand the expected benefits and possible side effects (e.g. temporary redness or irritation). Do not use the Dr. Pen A20 on any active infections, open wounds, or areas of inflamed skin. If there are any doubts about a client’s suitability for microneedling, consult a physician. By purchasing this product, you acknowledge that you are a trained professional or will use the device under appropriate supervision. Always prioritize patient safety and adhere to all local regulations when using the Dr. Pen A20 Microneedling System.
Order Confirmation & Delivery
Thank you for choosing Greenlife for your professional aesthetic equipment needs. To ensure the highest standards of quality, performance, and reliability, all equipment is custom-built to order.
Production & Quality Inspection
Please allow approximately 2–3 weeks for equipment assembly, testing, and final quality inspection prior to shipment.
Shipping & Transit Time
Once dispatched, freight delivery across Canada typically requires an additional 2–3 weeks, depending on the destination and carrier schedule.
Estimated Total Delivery Time:
Approximately 4–6 weeks from payment confirmation to final delivery.
Because Greenlife follows a strategy of offering high-quality products at competitive prices, many items sell quickly. As a result, some products are marked as "Pre-Order," indicating they are either in transit or currently in production. The estimated wait time for these items ranges from 1 to 16 weeks. Once a customer places a pre-order, we will reserve the corresponding SKU from the incoming stock and contact the customer to provide an estimated warehouse arrival and shipping date.
Shipping Providers
We entrust your orders to reliable third-party carriers. Depending on your location, your shipment may be delivered by various carriers. For oversized or overweight products, we use Freight Carrier, ensuring your items are safely transported on pallets.
Shipping Charges
Shipping charges are calculated at checkout based on the weight, dimensions, and destination of the items in your order. We will calculate the shipping cost with a third-party carrier when we process the order, and this price will be the final cost for customer shipping. Shipping rates may fluctuate from day to day. If we are overcharged for shipping, we will refund the difference.
Pick-Up Service
We are excited to offer a pick-up service at our distribution center. Once your order is ready, you can choose to pick it up at our distribution center. Please bring your confirmation email when you come to collect your order.
Local Delivery
Our standard delivery service includes door-to-door delivery only. If you require additional services, such as in-home delivery or assembly, additional charges will apply.
GREENLIFE is committed to the long-term reliability of your Health Canada certified equipment. Please review the following terms regarding your warranty protection, routine maintenance requirements, and liability disclaimers for professional use.
Equipment Warranty & Support Applicability:
GREENLIFE Branded Devices: Our comprehensive warranty and direct support policies apply exclusively to GREENLIFE's proprietary, Health Canada-licensed equipment.
Third-Party Brands: Equipment from external manufacturers (e.g., Silhouet-Tone, Dr. Pen) are subject entirely to the specific warranty, return, and service policies defined by those respective brands.
All GREENLIFE medical aesthetic devices are intended strictly for professional use only and must be operated by trained and qualified personnel in compliance with:
The purchaser is solely responsible for:
GREENLIFE does not provide medical advice. All treatments must be performed based on the professional judgment of licensed practitioners.
All eligible GREENLIFE all Health Canada–approved medical aesthetic devices include:
Limited Warranty: 2 Year warranty on machine, and 1 Year warranty of handpiece.
(Except for specific products: Dr. Pen and RED light Therapy products is covered by a 1-year warranty only. And does not apply to products that do not have Health Canada approval, nor to second-hand products, open-box items, or final sale products.)
Starting from the date the product is received
This warranty:
During the warranty period, GREENLIFE may, at its sole discretion:
Covered Components
Depending on device type, coverage may include:
Handpieces / applicators:
Consumables are NOT covered under normal use:
Only covered if confirmed defective upon delivery (DOA)
GREENLIFE commits to:
Providing parts support for up to 10 years
Calculated as:
From the date of product receipt
Or from the date the product is received until the product discontinuation date (if it occurs within 10 years).
(whichever occurs first)
After warranty expiration:
This warranty does NOT cover:
General exclusions
Damage caused by:
To initiate warranty service, the customer must provide:
GREENLIFE reserves the right to:
Notes: No service will be provided without prior authorization
If a defect is confirmed, GREENLIFE may:
Within Canada:
All shipping costs related to valid warranty issues will be covered by GREENLIFE
Outside warranty: Shipping is the responsibility of the purchaser
❗Not included:
The purchaser is responsible for:
GREENLIFE is NOT responsible for:
To the maximum extent permitted by law:
GREENLIFE liability is limited to: Repair or replacement only
GREENLIFE shall NOT be liable for:
Maximum liability:
Limited to purchase price of the device
This is the only valid warranty provided by GREENLIFE.
This policy does not affect statutory rights under Canadian law.
GREENLIFE reserves the right to update this policy at any time.
The applicable version is the one in effect at the time of purchase.
Choosing the right supplier is not just about price — it’s about long-term reliability, real support, and whether your partner will still be there when you need them most. GreenLife stands apart as a dedicated long-term partner, offering over 15 years of Canadian industry experience, 6 physical locations across 4 provinces, and a Health Canada-issued Medical Device Establishment Licence (MDEL). When you invest in equipment, you need a partner who will still be here years later.
Why GreenLife vs Other Suppliers (At a Glance):
✔ 15+ Years of Industry Experience in Canada
✔ 6 Physical Locations Across 4 Provinces
✔ Structured Trade-In & Upgrade System
✔ Exclusive Loyalty Benefits for Returning Customers ($3,000+ Purchase History)
✔ Startup Support for New Professionals
✔ MDEL Licensed for Medical Device Distribution
In-Depth Comparison: How We Stand Apart
Long-Term Stability vs. Short-Term Operations: GreenLife has operated in Canada for over 15 years with an established nationwide customer base. In contrast, other suppliers often have limited operating history, operate online-only, and offer uncertain long-term support.
Real Upgrade Path vs. One-Time Sales: GreenLife provides a structured Trade-In & Upgrade Program designed to support future growth and long-term value retention. Other suppliers focus heavily on one-time transactions with limited or unclear upgrade options, offering no assurance that service or trade-in programs will remain available in the future.
Transparent Value vs. Overpromised Guarantees: GreenLife offers realistic, evaluation-based trade-in value based on length of use, equipment condition, and lifecycle (subject to proper working condition). Other suppliers often make vague, generalized promises without structured evaluation criteria, making it hard to determine real value.
Accessible Pricing vs. Inflated Margins: GreenLife operates on a wholesale-level pricing philosophy designed to reduce upfront pressure and help clients achieve faster ROI. Other suppliers rely on high retail markups and limited pricing flexibility, creating higher entry barriers for new businesses.
Customer Loyalty vs. Transaction-Only Relationships: GreenLife focuses on long-term relationships, offering referral rewards and exclusive equipment pricing access for customers with accumulated purchases of $3,000 CAD or more. Other suppliers focus primarily on new sales with limited post-purchase engagement and unproven long-term reliability. We grow when our clients grow.
One-Stop Solution vs. Fragmented Purchasing: GreenLife offers an integrated purchasing experience covering equipment, furniture, and consumables to ensure consistent quality across your setup. Other suppliers have limited product categories, forcing you to use multiple vendors and increasing complexity.
Showroom & Local Support vs. Remote-Only Service: GreenLife provides a hands-on showroom experience, a local service presence, and a responsive support team. Other suppliers often lack physical presence, relying on remote-only communication with slower service response times. Real support matters when your business is running daily operations.
Compliance & Reliability vs. Uncertain Standards: GreenLife focuses on safety, reliability, and professional use. Our equipment is selected and supplied in accordance with applicable Health Canada regulatory requirements, backed by our MDEL license.
Make the Right Choice for Your Business GreenLife is not just a supplier — we are a long-term partner dedicated to your success. When you choose GreenLife, you are choosing:
✔ Stability | ✔ Value | ✔ Support | ✔ Growth
Choose a partner you can rely on — today and years from now.
GREENLIFE provides Canada-based support, including:
Additional service packages or extended warranties may be available upon request.
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| Product | SKU | Rating | Description | Collection | Availability | Product Type | Other Details |
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I was looking for a personal exercise physical therapy table and this table works great.
Quality is excellent and it is very stable.
Bought it directly from the Vancouver store where the staff was professional and helpful.
amazing customer service, we had bolts missing they came with techs to fix it for us!!!
kate the north york manager is the best.
Good quality and meet our needs. Delivery was fast.
Very happy with my purchase, will be buying more.
