Shipping & Delivery

NOTE: For the safety concern. No contact delivery is required Due to Covid-19.

Shipping option

Once your order has been placed, our delivery team will contact you within 2 business days to confirm your order and make an appointment for delivery

Shipment will be arranged by Greenlife. Depending on the location, your shipment maybe delivered by us or by a third-party carrier (Fedex®, Purolator®, Canpar® or UPS®)

Oversized or overweight product will be shipped by Freight Carrier. At most times, your products will be put on pallets.

Tracking Number will be posted on the order page.

NOTE: We DO NOT ship to P.O Boxes 

Delivery option

Outside Home Delivery Service

Delivery will be the first dry area outside the home; this may be

outside front doorstep or outside your garage door

You will be responsible for transport beyond that point

An order is left in the original packaging

Inside Home Delivery Service

Delivery is inside your front door or inside your garage at ground level

Delivery up or down stairs is not included

You will be responsible for transport beyond that point

An order is left in the original packaging 

Room of Choice Delivery (Extra cost may apply)

Delivery is inside to your room of choice

Delivery up to 2 flights of stairs included

An order is left in the original packaging

Room of Choice with Packaging Removal / White Glove Delivery (Extra cost may apply)

Delivery is inside to your room of choice

Delivery up to 2 flights of stairs included

Up to 15 minutes of unpacking and debris packaging removal

Up to 15 min of light set up, without the use of tools

NOTE: Customers need to provide us with an available parking place.Usually, Greenlife Inc. only provides customers with door-to-door delivery, if the customer requires our employee to carry the product into a personal property [ex. Shop, store, personal room, building, condo, elevator, stairs...], customers need to help our delivery person to carry the products and Greenlife Inc. won't be able to cover the damages that might be caused during delivery.

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