Once your order has been placed, our delivery team will contact you within 2 business days to confirm your order and make an appointment for delivery

Shipment will be arranged by Greenlife. Depending on the location, your shipment maybe delivered by us or by a third-party carrier (Fedex®, Purolator®, Canpar® or UPS®)

Oversized or overweight product will be shipped by Freight Carrier. At most times, your products will be put on pallets.

Tracking Number will be posted on the order page.

NOTE: We DO NOT ship to P.O Boxes 

Delivery will be the first dry area outside the home; this may be

outside front doorstep or outside your garage door

You will be responsible for transport beyond that point

An order is left in the original packaging

*Customer signature required

Delivery is inside your front door or inside your garage at ground level

Delivery up or down stairs is not included

You will be responsible for transport beyond that point

An order is left in the original packaging 

*Customer signature required

Delivery is inside to your room of choice

Delivery up to 2 flights of stairs included

An order is left in the original packaging

*Customer signature required

Delivery is inside to your room of choice

Delivery up to 2 flights of stairs included

Up to 15 minutes of unpacking and debris packaging removal

Up to 15 min of light set up, without the use of tools

*Customer signature required