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Availability: We strive to maintain accurate stock counts, but there may be discrepancies. In such cases, we will fulfill available products and offer options for backordered items.
Shipping Costs: Calculated based on weight, dimensions, and destination.
Returns: Accepted within 30 days for change of mind, provided items are in original condition. Warranty claims honored within 90 days.
Pre-order: Pre-order items typically have a lead time of 2-4 months due to custom manufacturing. Once an order is placed for a pre-order item, refunds are not supported.
Delivery: Domestic transit time is 2-7 days; international transit time varies. Dispatch usually within 2 business days. Address changes accepted before dispatch.
Tracking: Customers receive tracking links upon dispatch.
Damaged Parcels: Please reject damaged parcels or contact customer service.
Taxes: Sales tax included in displayed price. Import duties and taxes prepaid for international shipments.
Cancellations: Accepted before dispatch.
Insurance: Parcels insured for loss and damage.
For more information, please refer to the 'TERMS & CONDITIONS' page (https://greenlifestore.net/pages/terms-conditions).
