Price Protection Policy
At GreenLife, we are dedicated to providing our customers with the best value for their purchases. We understand that prices can fluctuate due to various factors, and we want to ensure that our loyal customers always feel confident in their buying decisions.
Eligibility and Timeframe
If you've made a purchase from GreenLife and notice a price drop on the same product within 14 days of your order date, you are eligible for our Price Protection benefit.
How It Works
100% Store Credit: If the price of a product you purchased drops within the 14-day window, we will credit the difference to your GreenLife account. This will be in the form of store credit, which you can use for any future purchases on our platform.
How to Claim
Notification: If you notice a price drop on a product you've purchased within the last 14 days, contact our customer service team with your order number and details of the price difference.
Verification: Our team will verify the price difference and the date of your purchase.
Credit Issuance: Once verified, a coupon reflecting the price difference value will be issued to you. This coupon can be used for any future purchases on our platform.
Terms & Conditions
The Price Protection Policy applies only to products sold directly by GreenLife.
The product must be identical in terms of model, size, color, and other specifications.
The Price Protection Policy does not apply to products on clearance, closeout sales, or errors in advertising.
GreenLife reserves the right to modify or discontinue this policy at any time without prior notice.
Thank you for choosing GreenLife. We value your trust and are committed to ensuring you get the best value for your purchases. If you have any questions about our Price Protection Policy or need assistance, please don't hesitate to contact us.
Price Match Policy
At GreenLife, we are dedicated to offering our customers the best value for their money. We are confident in our pricing and proudly stand by our commitment to provide the lowest prices across Canada. If you find a lower advertised price on an identical product from a recognized Canadian retailer, we will match it.
Product Match: The product must be identical in model and specifications.
Active Advertisements: The lower price must be currently advertised and verifiable at the time of the price match request.
Exclusions: Clearance sales, liquidations, special promotions, rebates, coupons, free promotional offers, and bundled products are excluded.
Canadian Retailers: The competing retailer must be based in Canada. Online prices must also include shipping and other additional charges.
Verification: We reserve the right to verify the lower price and availability of the product.
How to Request a Price Match:
Contact our customer service team via phone at 647-930-5800 or email at email@example.com.
Provide evidence of the lower price, such as a link to the online advertisement or a photo of the in-store price tag.
Once verified, we will provide instructions on how to proceed with your purchase at the matched price.
GreenLife retains the right to decline a price match request if it does not meet the criteria outlined in this policy or if it