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Planning to pick up your order in store? Please book a pickup appointment with your local branch in advance. This allows us to prepare your order before you arrive and ensure it's ready for pickup. Thank you!
Planning to pick up your order in store? Please book a pickup appointment with your local branch in advance. This allows us to prepare your order before you arrive and ensure it's ready for pickup. Thank you!
90 Nugget Ave (Unit 1), Scarborough, ON M1S 3A7
Tel: 647-812-6798
Email: scarborough@greenlifegroup.ca
Monday - Saturday
9.00 a.m. - 5.30 p.m.
1020 Brevik Pl (Unit 9 & 10), Mississauga, ON L4W 4N7
Tel: 647-727-1262
Email: mississauga@greenlifegroup.ca
Monday - Saturday
9.00 a.m. - 5.30 p.m.
4141 Weston Road (Unit11-12), Toronto, M9L2S5
Tel: 289-804-1331
Email: northyork@greenlifegroup.ca
Monday - Saturday
9.00 a.m. - 5.30 p.m.
1897 32e Avenue, Lachine, QC H8T 3J1
Tel: 514-800-1686
Email: montreal1@greenlifegroup.ca
Monday - Saturday
9.00 a.m. - 5.30 p.m.
669 Ridley Pl (Units 103 & 104), Delta, British Columbia V3M 6Y9
Tel: 604-370-8839
Email: vancouver@greenlifegroup.ca
Monday - Saturday
9.00 a.m. - 5.30 p.m.
5622 Burleigh Crescent SE (Unit 4), Calgary, AB T2H 1Z8
Tel: 403-712-0280
Email: calgary@greenlifestore.ca / yycgreenlife@gmail.com
Monday - Saturday
9.00 a.m. - 5.30 p.m.
A Canadian-made adjustable water pillow combining ventilated cooling gel-infused memory foam with Waterbase™ support. Personalize firmness and loft for head and neck comfort by adding or removing water. Designed for side, back and stomach sleepers seeking an adjustable cervical support pillow.
Invented and made in Canada by Mediflow, a Canadian-owned and operated brand.
The water support layer adapts as you move, while the upper comfort layer cushions your head. Adjust the water level to find your preferred balance of softness, height and neck support.
Q. Why Do You Use Water In Your Pillows?
A. It is very simple really, water cannot be compressed and will surround your head and neck allowing for individualized support. Water moves in a fluid motion and therefore will move with you during the night and will reshape itself for full support. By using water, we are able to provide our customers comfort and support.
Q. I wake up with a very sore neck and upper shoulders, does this pillow helps me with my issue.
A. I have great results. The secret to the waterbase pillow is a trial and error process with the right amount of water for individual comfort. Also, after laying on the pillow tuck the edge under your neck for best support. I love mine, I sleep better than with any pillow I have tried. I hope this helps.
Q. How Much Water Should I add to my Pillow?
A. It depends on what kind of support you are looking for, the more water you add the more support and firmness you add to the pillow. We recommend 2 liters/ quarts for soft support, 3 for medium support and 4-5 for firm support.
Q. What Comes In A Bonus Value Pack?
A. The bonus value packs come with two pillows, two anti-allergen pillow protectors, and two funnels.
Q. Are The Pillows Hypoallergenic?
A. Yes! All of The Water Pillow by Mediflow pillows are hypoallergenic.
Q. What Makes Your Pillow So Unique?
A. As the original water pillow, we use our revolutionary waterbase technology in each pillow we craft. We only use the best materials and fills to create the most comfortable sleeping experience for you.
Q. What Size Are The Water Pillows?
A. The Fiberfill, Down and Down Alternative Pillow size is 20”x 28” which is usually called a “jumbo”. Jumbo size pillows are half way between a Standard and Queen and will fit either a Standard or Queen pillowcase. The gel memory Foam Pillow size is 18" x 26" which is a Standard size pillow and will fit any Standard size pillowcase.
Q. How Do I Fill My Water Pillow?
A. See below for Water Pillow Filling Instructions Video.
Mediflow offers a 30-day money-back satisfaction guarantee from the purchase date, excluding shipping and handling fees. If for any reason you are not satisfied with your pillow, simply return the pillow, and we'll handle the rest! To initiate the return process, click here.
Customers will be responsible for the return shipping of the entire pillow, and we do not refund the initial shipping cost. A handling fee of 10% of the original order value may apply to some returns.
Remember to retain your receipt, as it is necessary for both satisfaction guarantee.
Please note that travel pillows, pillow protectors, replacement parts, and mattress covers are non-refundable.
The purchaser is solely responsible for any losses (shipping costs) incurred due to attempted returns of non-refundable items or items that fall outside the 30-day satisfaction period. We apologize for any inconvenience this may cause. Refunds may take up to 10 business days to process once received, and the time taken for it to reflect in your account may vary based on your financial institution.
Refunds for all returns must be credited back to the original credit card/payment method used for the purchase.
For all returns, please contact us.
Kindly note - If your purchase was not made directly through us, the satisfaction guarantee must be processed via the original point of purchase.
Order Confirmation and Delivery
In general, domestic shipments are processed and shipped within 72 hours.
Because Greenlife follows a strategy of offering high-quality products at competitive prices, many items sell quickly. As a result, some products are marked as "Pre-Order," indicating they are either in transit or currently in production. The estimated wait time for these items ranges from 1 to 16 weeks. Once a customer places a pre-order, we will reserve the corresponding SKU from the incoming stock and contact the customer to provide an estimated warehouse arrival and shipping date.
Shipping Providers
We entrust your orders to reliable third-party carriers. Depending on your location, your shipment may be delivered by various carriers. For oversized or overweight products, we use Freight Carrier, ensuring your items are safely transported on pallets.
Shipping Charges
Shipping charges are calculated at checkout based on the weight, dimensions, and destination of the items in your order. We will calculate the shipping cost with a third-party carrier when we process the order, and this price will be the final cost for customer shipping. Shipping rates may fluctuate from day to day. If we are overcharged for shipping, we will refund the difference.
Pick-Up Service
We are excited to offer a pick-up service at our distribution center. Once your order is ready, you can choose to pick it up at our distribution center. Please bring your confirmation email when you come to collect your order.
Local Delivery
Our standard delivery service includes door-to-door delivery only. If you require additional services, such as in-home delivery or assembly, additional charges will apply.
Q: Can I choose delivery or pickup when ordering online?
A: Yes! During checkout, you can select either local pickup or shipping, depending on what works best for you.
Q: How do I know if the product is in stock?
A: Stock availability is shown directly on each product page—if it's available to order online, it's in stock. “Coming Soon” means it will be restocked within a month. Pre-Order” indicates longer lead times, usually around 3 months.
Q: Can I see shipping costs before paying?
A: Yes! Shipping is calculated automatically at checkout. It’s based on third-party courier rates, and we always review it before shipping—if there’s any error, we’ll adjust it manually to ensure fairness.
Q: What is the warranty period for GreenLife equipment?
A: GreenLife provides a 1-year warranty on all equipment. For 4-motor massage beds, the warranty period is extended to 2 years.
Q: What does the warranty cover?
A: The warranty covers defects in materials and workmanship under normal usage. During the warranty period, we will repair or replace any defective parts at no additional cost.
Q: What is not covered under the warranty?
A: The warranty does not cover damage caused by misuse, accidents, modifications, or normal wear and tear.
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| Product | SKU | Rating | Description | Collection | Availability | Product Type | Other Details |
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Very good customer service, nice people. I had purchased my soa bed almost 1 year ago but I did not have time to go and collect it.
And the chair is also of very good quality—very beautiful!
highly recommend.
Thank you.
Love, love my chair👍
Great product.
The GreenLife Thomas II Power Chiro Bed has been very reliable and works great. My clients love how comfortable it is, and I'm very happy with its quality. Highly recommended!
